Frequently asked questions

Everything worth knowing

The slabs

Is the slab I see the one I receive?

Yes. Every slab is photographed individually, stock is one, and the piece shown is the one that ships. When it sells, it is gone for good.

What size and thickness are the slabs?

Each slab lists its exact dimensions; all are 2 cm thick. The price shown is for the whole slab.

Can slabs be book-matched?

When a product has more than one slab from the same block, they can run continuously or mirror into a book-matched panel. Message us and we will confirm the match.

Materials & origin

Is all your marble Italian?

We specialise in premium Italian marble, but we also offer rare stones from beyond Italy — for example Sahara Noir from Tunisia. Every slab’s true origin is stated on its page; we never mislabel a stone.

How do I care for it?

Most of our stones are natural marble: seal on installation, wipe spills quickly and avoid acids like lemon, vinegar and wine. Care notes are listed on each product.

Price & payment

How are your prices set?

We buy direct and sell direct, with no showroom in the middle, so you get premium marble in stock at the best market price — one clear price per slab, shown live.

When do I pay, and what about taxes?

Payment is in full at booking — that is what lets us take the slab off the market and hold it for you. Taxes and any duties are handled at checkout by destination.

Finishing & fabrication

Can I get a different finish, cutting or a whole block?

Yes. Through our Carrara network we offer any finish, cut-to-size, edging and full fabrication on request, plus whole blocks and samples for projects. See For Architects & Designers.

Shipping, pickup & returns

Where do you ship, how much and how long?

Worldwide. Shipping is free over €1,000 (calculated at checkout below that), always insured, in around 12–16 days. Pickup at our Massa-Carrara warehouse is free.

What if it arrives damaged, or I change my mind?

Transit damage is covered by insurance — photograph it on arrival without unpacking and message us within 48 hours. Otherwise, return an intact, uncut slab within 14 days.

The Club & help

How do I get early access or reach you?

Join our free WhatsApp channel for first look at new slabs, or message a specialist on WhatsApp or through the Contact page.